Liveforce
visit site- $1,000+
- 50 - 249 employees
- West Palm Beach, FL
Client Insights
Industry Expertise
25%
25%
25%
15%
10%
Client Size Distribution
Small Business (<$10M) 40%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 20%
Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Live Force was hired by global recruiting company, Highline, to provide customer service outsourcing services. The company aimed to enhance customer engagement through live chats and prompt message responses. Highline discovered Live Force through an online search and chose them for their proximity and affordable pricing. Initially, Live Force was engaged to manage after-hours phone calls and input information into Highline's CRM. However, due to their exceptional performance, Highline expanded their responsibilities to include management of all incoming calls round the clock. The project was handled by a team of 2-5 employees from Live Force. The feedback from Highline was overwhelmingly positive, with particular praise for Live Force's exceptional performance.