LinkSolution

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LinkSolution is a digital agency based in Buenos Aires, Argentina, and founded in 2007. With over 50 members, they specialize in voice services, IT managed services, and application management and support solutions for small businesses across various industries.

Client Insights

Industry Expertise

Automotive

30%

Financial services

15%

eCommerce

15%

Consumer products & services

10%

Energy & natural resources

10%

Medical

10%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 100%

Common Project Size

$50K-$199K 3 projects

$10K-$49K 2 projects

<$10K 1 project

Clients

  • Ford

Highlights from Recent Projects

Overall Rating

4.7
12 Reviews

LinkSolution was engaged by a consulting firm, Salud, to streamline their patient management process. The project involved 6-10 employees from LinkSolution who handled tasks like patient phone assistance, appointment scheduling, and related administrative tasks. The consulting firm discovered LinkSolution online and chose them for their alignment with company values. The project has resulted in more efficient patient management and improved administrative tasks.

Biomedix SAS, a medical products distributor, contracted LinkSolution to handle Call Center & CRM and IT management. LinkSolution was recommended to Biomedix SAS, and was selected due to their high ratings and alignment with company values. The team of 2-5 employees provided professional call center and IT resource management. The partnership has enabled Biomedix to improve their customer service and IT operations.

Baliarda S.A., a pharmaceutical laboratory, hired LinkSolution to provide Help Desk services. The partnership, which involved 2-5 teammates from LinkSolution, was initiated after an online search. The factors that led to the selection of LinkSolution included high ratings, proximity, budget-friendly pricing, and a great culture fit. The key deliverable was a help desk service with case analysis and delivery of service reports. This has resulted in enhanced technical support for Baliarda S.A.

Timeliness

4.8

Service Excellence

4.7

Value

4.7

Would Recommend

4.4