LavaPi
visit site- $10,000+
- 50 - 249 employees
- T'bilisi, Georgia
Client Insights
Industry Expertise
30%
15%
15%
15%
15%
10%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 45%
Enterprise (>$1B) 5%
Common Project Size
<$10K 2 projects
$10K-$49K 2 projects
$50K-$199K 1 project
Clients
- CCI Project
- Unity Group
- NGA
- RC Group
Highlights from Recent Projects
LavaPi was hired by a BPO company to automate routine tasks, optimize workforce management, and improve agent productivity. The team of 6-10 employees developed a robust call center solution, integrating features like IVR, auto-dialers, and automated scripts. The user-friendly dashboard, real-time call information, and CRM integration enhanced the agent interface. Real-time monitoring and historical reporting improved the supervisor interface. The integration of phone systems, CRM, and other relevant systems increased operational efficiency. LavaPi was chosen for their high ratings, good value for cost, and alignment with company values.
For Fibrematic, a telecommunications company, LavaPi turned a proof of concept into an MVP. The system was built out and AWS was set up for the MVP. LavaPi is currently working on API and RPA integrations, with features including user logins, order management, order submission, APIs, Email AI, and RPA. The team was found through an online Google search and was chosen for their technological fit and reassuring work approach. The engagement started in July 2024 and is ongoing.
LavaPi was brought on by an insurance company for a consultation project. The single employee assigned to the project assessed current contract management practices, identified gaps, and designed an efficient and compliant contract lifecycle framework. The key deliverables were a gap analysis report and a proposed end-to-end workflow. LavaPi was selected for the project due to their high ratings, referrals, and alignment with the company's values.