LAB Group

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User experience company LAB Group was founded in 2003. The firm provides ux/ui design, digital strategy, e-commerce development, mobile app development, and more and has a midsize team. The firm is located in London, United Kingdom and Cape Town, South Africa.

Client Insights

Industry Expertise

Consumer products & services

20%

Financial services

20%

Hospitality & leisure

20%

Other industries

20%

eCommerce

20%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 35%

Common Project Size

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
3 Reviews

LAB Group was hired by a non-profit organization to develop their Franchisee extranet, a project they have been working on for 12 years. The project involved rolling out two more market versions of the Franchisee extranet in 12 different markets and 10 languages. The team from LAB Group consisted of 4-5 people, led by Steve Radjan as the Client Services Director. The client chose to continue working with LAB Group due to their proactive, transparent approach and the value they add to the project.

A financial trading company engaged LAB Group for market research services. The goal was to understand audience behavior and how it changes over time as technology progresses. LAB Group conducted a comparative analysis and linguistic analysis of an online forum, which provided valuable insights into the client's audience. The team from LAB Group was led by Matt, the Group Head of Digital, and Max, the Insight & Innovation Lead. The client was impressed by LAB Group's technological approach and the insights they provided.

Opayo by Elavon, a computer software agency, hired LAB Group for a custom software development project. The project aimed to track leads back to their source at every touchpoint to optimize the company's digital marketing strategy. LAB Group added unique identifiers to forms and made changes in the SF sandbox for deployment. A team of three specialists from LAB Group worked on this project. The client praised LAB Group for their hard work and honesty, which were the deciding factors in choosing them for this project.

Timeliness

4.5

Service Excellence

4.8

Value

4.8

Would Recommend

5.0