KIAT.SG

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KIAT.SG is an experience design & consultancy based in Singapore. The consultancy, founded in 2017, has a team of less than ten that provides UX/UI design and digital strategy services. KIAT.SG serves small and mid-market companies in various industries that include business services, health care & medical, and hospitality & leisure.

Client Insights

Industry Expertise

Business services

20%

Hospitality & leisure

20%

Medical

20%

Non-profit

20%

Financial services

15%

Government

5%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

  • TripAdvisor

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

KIAT.SG was hired by iSense, a startup dedicated to digitization services and B2B marketplace for flavors, to enable an MVP for their project. KIAT.SG was brought on board to provide UX/UI design and full stack support for the company's website and web app. They were instrumental in understanding the company's business logics and requirements, and they provided a completely custom solution at a fair price. When the initial Back End and Front End development partners failed, KIAT.SG quickly found alternate, cost-effective, and valuable partners to replace them. The team was composed of several UX designers, with the client acting as Scrum masters/requirements owners. The project was handled efficiently, even remotely, for a worldwide distributed organization.

In another project, KIAT.SG was hired by a travel company to provide UX/UI design and research. The project was divided into two parts. In the first part, KIAT.SG conducted content auditing, site auditing, and competitive benchmarking. The deliverables included a report of the findings, analysis, and recommendations, as well as the raw material of the audits. In the second part, they created designs for chosen pages based on the recommendations. They also conducted card sorting and usability testing, and based on the findings, they did iterative prototyping on a second round of designs. The project, which lasted for 8 weeks, was handled by a team of three people from KIAT.SG. The client spent $35,000 on the project, which ran from October to November 2019.

Timeliness

4.8

Service Excellence

4.8

Value

5.0

Would Recommend

5.0