Katico

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Based in Casper, Wyoming, Katico is a IT managed services company. The small firm was established in 2021. Their services include IT managed services, BI & big data consulting & SI, business consulting, and ECM consulting and SI.

Client Insights

Industry Expertise

Medical

30%

Information technology

20%

Telecommunications

20%

eCommerce

20%

Business services

10%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 60%

Common Project Size

This provider does not have any client reviews.

Clients

  • Rarebreed Veterinary Care
  • United Veterinary Care

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Rarebreed Veterinary Partners, a network of veterinary practices, engaged the services of Katico to streamline their Helpdesk and knowledge base needs. The primary objective of the project was to systematize escalation and knowledge retention. Katico was chosen based on a recommendation and a team of 2-5 employees was assigned to the project. The scope of work included evaluation and recommendation of Help Desk solutions, Knowledge Base library building, Service Center development, and daily support in maintenance and analytics. The project successfully met all the key criteria, being completed on time, within budget and scope. Rarebreed Veterinary Partners reported satisfaction with Katico's work, noting that the project effectively hit the core success criteria.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0