ITProposal

ITProposal was engaged by AsTools B.V., a specialist in automotive diagnostic equipment and workshop tools based in the Netherlands, to consolidate their IT services and modernize their infrastructure. AsTools sought to reduce downtime, increase security level, and streamline IT costs by shifting from multiple vendors to a single provider. Services such as password resets and tickets were outsourced to ITProposal to allow the internal team to focus on key projects. The overarching goal was to create a more efficient, secure, and scalable IT environment.

ITProposal was chosen to administer this significant task due to their high ratings, competitive pricing, and company values that resonated with AsTools. The team of 6-10 members from ITProposal took over device management across the AsTools team, executed proactive monitoring, and performed software deployment and patching. Additionally, a comprehensive security assessment was carried out in order to implement multi-factor authentication and endpoint protection, along with conducting GDPR compliance documentation and customer data handling processes.

As a result of ITProposal's intervention, AsTools streamlined its IT operations and increased security measures considerably. Cloud migration and Microsoft 365, including identity management, mailboxes, access control and backup, were handled by ITProposal, ensuring commercial and logistics data being managed and recoverable. The servicing desk and IT staffing solutions from ITProposal proved more practical for a company of AsTools' size than hiring additional IT capacity, demonstrating the immense value of their service. Overall, ITProposal's intervention was instrumental in achieving AsTools' goals of consolidation, cutting downtime, and enhancing security.