ITNow

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ITNow is a midsize IT managed services company. They focus on IT managed services, Cybersecurity, IT strategy consulting, IT staff augmentation, and more and were established in 1997. The agency is headquartered in Pleasant Grove, Utah.

Client Insights

Industry Expertise

Medical

25%

Legal

20%

Non-profit

20%

Business services

10%

Manufacturing

10%

Financial services

5%

Government

5%

Hospitality & leisure

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$50K-$199K 1 project

Clients

  • McDermott Co. & Associates

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

ITNow successfully managed the network and infrastructure for a medical clinic based in Salt Lake City, Utah. The clinic, which has four offices across Utah and southern Idaho, required an expert IT team to ensure their electronic medical records system remained operational across multiple platforms and offices. ITNow was brought in to handle this task and has been a long-term partner ever since. The company has helped set up the IT infrastructure at all of the clinic's locations, ensuring the systems work consistently with excellent backup. The clinic invests around $60,000 to $70,000 annually in ITNow's services, excluding equipment purchases and special projects. The partnership has lasted for seven to eight years and has been praised for its effectiveness.

ITNow has also provided managed services and infrastructure for the Riverton Family Health Center, a family practice medical group based in Riverton, Utah. The company has been a fixture at the center for over a decade, handling everything from infrastructure to servers, backups, and email hosting. ITNow has helped the center transition from an old analog phone service system to a digital one, and from using desktops and laptops to a thin client architecture with a terminal server. This move has proven to be cost-effective and less cumbersome for the center. More recently, they have begun transitioning to HDMI sticks, which are expected to be even more efficient and economical. The center's relationship with ITNow has lasted for 14 to 15 years and has been extremely beneficial.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0