The ITeam

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The ITeam is an IT services company located in Calgary, Canada. Founded in 1994, they have 26 employees specializing in managed IT services, cybersecurity, on-demand IT services, and cloud services. They also provide IT and cloud consulting for small and mid-size companies, typically in energy, dental, healthcare, government, and real estate.

Client Insights

Industry Expertise

Dental

20%

Energy & natural resources

15%

Financial services

10%

Information technology

10%

Other industries

10%

Business services

5%

Manufacturing

5%

Medical

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$10K-$49K 1 project

$200K-$999K 1 project

Clients

  • Oil and Gas

Highlights from Recent Projects

Overall Rating

4.8
5 Reviews

The ITeam was engaged by a meat wholesaler to restructure their electronics after their accounts were hacked. The ITeam provided new computers, updated systems, and established three separate servers for backup. The computers are now much safer than before. The engagement, which began in November 2016, is ongoing. The total cost of the project so far is approximately $27,000-$30,000 USD.

Foothills Creamery, a Canadian ice cream company, hired The ITeam during an expansion phase to improve their old and slow IT system. The ITeam guided the company through the process of improving the IT system, updating their internet package, securing their networks and passwords, establishing an automatic offsite backup, and setting up the WiFi network on employees' phones. They also migrated the company's old operating system from Windows 7 to Windows 10 and migrated them to Microsoft Office 365. The company spends around $3,600 per month on The ITeam's services, and the relationship, which started in September 2019, is ongoing.

Aaron Machine Shop LTD, a manual and CNC machine shop, hired The ITeam to secure their network, provide support, and help with staying current with appropriate upgrades. The ITeam upgraded the company's server and network, provided up-to-date software/hardware protection with ongoing monitoring, and educated the team. The selection of The ITeam was based on budget fit, referral, and alignment of company values. The scope of work and deliverables were clearly defined and met the company's needs.

Timeliness

4.7

Service Excellence

4.8

Value

4.5

Would Recommend

4.9