IT Tropolis

IT Tropolis was engaged by a conflict resolution company in 2009 to provide consistent and comprehensive IT services. The scope of their work included managing internet access, emails, domain, web hosting, and wireless network configuration. The team also ensured the smooth running of computers and servers, providing immediate assistance in case of any issues. The main focus was on security due to the sensitive nature of the client's data. The client expressed satisfaction with the IT Tropolis team, noting their availability and the personalized service offered. The annual investment for these services was around $15,000-$20,000.

A transloading service company hired IT Tropolis to maintain and upgrade their network and system after their previous provider was unable to accommodate their needs. IT Tropolis was chosen based on a referral and their prompt service. The project involved modernizing the old system, making it faster, more reliable, and upgrading it as needed. The client appreciated the minimal downtime and the prompt responses to their problems. The vendor's team, led by Bob, worked directly with the employees, providing clear and understandable communication.

IT Tropolis provided managed IT and cybersecurity solutions for Sage Hill NW, an exporting company. The engagement, which started in May 2011, involved setting up and installing servers. The client worked directly with Bob, the Co-Founder and President of IT Tropolis. The decision to work with IT Tropolis was influenced by their flexibility and willingness to cater to the client's needs. The client pays about $1,800 per month for these services and the partnership is ongoing.