IT Support LA

visit site

IT Support LA is an IT managed service and Hardware as a Service (HaaS) provider based out of Tarzana, Calif. Since 2002, their team of about 15 employees has provided IT managed services to small and medium-sized clients.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
3 Reviews

IT Support LA was engaged by an architecture and interior design firm in Los Angeles to manage their IT infrastructure. The firm's operations manager appreciated that IT Support LA was able to work with their specific needs and quirks. They provided daily IT support, managed the firm's server, and advised on updates. The team at IT Support LA provided a detailed contract outlining the daily, weekly, and monthly maintenance tasks. The firm's operations manager noted that they had several people dealing with their daily tasks and for new services or higher level inquiries, they spoke to Yuri Aberfeld.

A property and casualty insurance agency hired IT Support LA to administer and maintain their IT infrastructure. They were selected after reaching out through a cold solicitation, at a time when the agency was looking to change who was in charge of their network. The team at IT Support LA maintains the agency's IT infrastructure, conducts site surveys, and provides both onsite and remote support. They have also engaged third-party vendors to assist with issues they were unfamiliar with. The agency owner works with 7-8 people from their team, depending on what tasks are being done.

South Coast Engineering Group, a consulting engineering firm, engaged IT Support LA for offsite full-time IT support. They conducted a comprehensive review of the firm's existing IT infrastructure before providing a proposal of their services. The team at IT Support LA now maintains all aspects of the firm's IT needs. The VP and CFO of the firm noted that they work with about 4-5 people from IT Support LA's team. The firm selected IT Support LA after researching and interviewing 3-4 different companies, ultimately deciding that IT Support LA was the best fit for their needs.

Timeliness

4.3

Service Excellence

4.5

Value

4.5

Would Recommend

5.0