IT Force

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IT Force is an IT service provider based in Dublin. Founded in 1999, the team of 45 specializes in IT managed services, IT staff augmentation, productivity, collaboration, and UC consulting & SI.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 5 projects

$50K-$199K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
9 Reviews

IT Force provided extensive IT services for a market research firm. They were tasked with server and network upgrades, data replication for critical files, and business continuity support. The team worked closely with the client, running daily tests and failover on their servers. Their team consisted of an account manager, a support manager, and cybersecurity specialists. Since their collaboration began in December 2017, the client invested approximately $28,800 in the first year, and $14,400-$16,600 each month thereafter. The client reported satisfaction with the seamless upgrades and professional IT support provided by IT Force.

In another project, IT Force was contracted by a procurement consultancy to provide IT support. Their responsibilities included transitioning all of the client's online operations to the cloud, setting up SharePoint, managing email addresses, and providing regular IT support for staff. The IT Force team was composed of 6-7 tech support members. Since their partnership started in July 2017, the client invested about $60,000 in their services. The client reported a positive experience, complimenting IT Force on their ability to keep their monthly security updated and promptly assist with any technical issues.

Additionally, IT Force was hired by a retail store specializing in adult products to increase sales and brand awareness through contextual advertising. The client had chosen IT Force due to positive reviews and interesting cases presented on the company's website. The project team consisted of a project manager and an advertising campaign specialist. The client reported satisfaction with the services provided, but did not provide specific details regarding the project results or feedback.

Timeliness

4.8

Service Excellence

4.8

Value

4.6

Would Recommend

5.0