IntegraMSP

IntegraMSP provided IT support to Desert Steel, a construction firm. The company was struggling with the transition from DOS to Windows and needed help updating and understanding their software. IntegraMSP stepped in to oversee the applications on their computers and provide consultation on necessary hardware. Over the years, they have consistently maintained the firm's systems, predicting potential crashes and ensuring quick recovery in the event of a disaster. The client appreciated IntegraMSP's ability to explain complex concepts in layman's terms. The engagement began in 2009 and is ongoing, with the client investing approximately $120,000 to date.

For a dance studio, IntegraMSP provided IT support and created a monthly newsletter. The studio needed assistance with their internet and computer needs, including the installation of new computers. The team at IntegraMSP, including the president and his wife, ensured the studio's five computers were interconnected and functioning smoothly. The relationship began in 2010 when the president's daughter was a student at the studio. Over the past decade, the studio has invested between $1,200 and $1,400 in IntegraMSP's services.

IntegraMSP was hired by Sagent, a technology services company, to manage their IT services. The company needed help with data backup and O365 licensing. IntegraMSP was referred to Sagent and was chosen for their aligned company values. They helped Sagent save a considerable amount of money in license fees by rightsizing their Microsoft 365 environment. Additionally, they implemented a robust data backup solution, which proved crucial when the company was hit with a ransomware attack. The backup allowed Sagent to restore operations within ten days.