Innovatics

Innovatics was hired by Marc Jacobs, a leading name in the retail apparel business, to widen their niche audience and assess accurate payable commissions to their affiliate program network. Innovatics was chosen for their high ratings, good value for cost, and alignment with company values. The scope of work involved implementing an analytics-driven approach to monitor key metrics such as click-through rates, conversion rates, and overall sales generated through affiliate referrals. Innovatics developed interactive dashboards for stakeholders to track and analyze affiliate program metrics in real time. The project was successful and helped the company control profit-stealing players and prioritize transparency within their affiliate program.

PD Labs, a clinical and anatomic laboratory, collaborated with Innovatics to enhance their customer experience and automate their list of tests. Innovatics was selected for their high ratings, budget-friendly pricing, and good value for cost. Their team integrated an existing Generative AI-powered chatbot with the PDL website, ensuring lead data was accurately captured and stored. They also implemented security measures to protect customer data. Post-deployment, Innovatics provided training to staff and monitored chatbot performance for optimization. The project resulted in an enhanced customer experience and reduced manhours.

Innovatics worked with a leading real estate services firm to enhance their Standard Operating Procedures (SOP) intelligence through advanced Store and Footfall Analytics. The project aimed to provide comprehensive insights into customer behavior, store performance, and operational efficiency. Innovatics developed a real-time analytics dashboard, heatmaps for visual representation of customer movement, and predictive analytics to forecast foot traffic and sales trends. The successful implementation of these measures allowed the firm to optimize store layouts, improve customer experiences, and drive sales growth.