Information Management Systems

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Information Management Systems, an IT managed services and cybersecurity company, was launched in 1995. Their small team is in Fargo, North Dakota and provides IT managed services and cybersecurity.

Client Insights

Industry Expertise

Business services

40%

Medical

30%

Manufacturing

15%

Financial services

5%

Government

5%

Legal

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 1 project

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
2 Reviews

Information Management Systems (IMS) was hired by a water utility company to provide contract IT services. The vendor was selected based on a successful previous small project they had completed for the company. IMS provided comprehensive IT services, including firewall, server, and maintenance for the company's computer equipment, as well as consulting services. The entire team of IMS worked with the client, demonstrating their commitment and expertise in the field. The client has expressed satisfaction with the services rendered by IMS.

IMS was also contracted by a commercial real estate appraisal firm to support their IT needs. The firm has been working with IMS for over 20 years, indicating a long-standing relationship built on trust and satisfactory service delivery. IMS provided managed service support, dealing with IT issues as they arose, and also assisted with resolving remote desktop issues. They also handled routine updates and maintenance on the firm's computers. A significant project they completed was a server upgrade and the installation of new wireless access points in the office. The firm invested approximately $33,000 in 2021 for the server project and spends about $22,000-$24,000 annually on a service contract. The firm highly values the quality of service provided by IMS, their reliability, and their ability to help figure out solutions to all IT-related challenges.

Timeliness

4.0

Service Excellence

4.5

Value

4.3

Would Recommend

4.8