Inbound Customer Support (SMC-PVT) LTD)

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Inbound Customer Support (SMC-PVT) LTD), a phone answering service and Customer Service Outsourcing company, was launched in 2017. The firm offers Call Center Services and Customer Service Outsourcing and has a small team.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

Inbound Customer Support (SMC-PVT) LTD was contracted by PJ CARS, a private taxi hire service, to provide call center services. The primary objectives were to ensure consistent customer service, prevent missed calls, and maintain adequate staffing. The company was chosen for its cost-effective pricing, cultural fit, and positive referrals. The team of 2-5 employees from Inbound Customer Support (SMC-PVT) LTD delivered on the scope of work as per the client's expectations. The client was extremely pleased with the results, describing the team as "brilliant" and expressing satisfaction that they received exactly what they wanted.

Timeliness

3.5

Service Excellence

4.0

Value

2.5

Would Recommend

5.0