Impact Group | IT Consulting, IT Support and Managed IT Services

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Launched in 1991, Impact Group | IT Consulting, IT Support and Managed IT Services is an IT managed services company. They are headquartered in Plymouth, Minnesota and Oakdale, Minnesota and have a midsize team. Their services include IT managed services, Cybersecurity, IT strategy consulting, cloud consulting & SI, and more.

Client Insights

Industry Expertise

Medical

25%

Non-profit

20%

Dental

10%

Government

10%

Legal

10%

Manufacturing

10%

Business services

5%

Education

5%

Retail

5%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 10%

Enterprise (>$1B) 10%

Common Project Size

<$10K 2 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
3 Reviews

Impact Group was hired by an IT consulting firm to provide support for their O365/Azure environment, as they lacked a full-time IT resource. The project goal was to implement two-factor authentication to meet state contract requirements. As Impact Group already provided Tier I desktop support to the team, they were a natural choice for this project. The project was turn-key, with Impact Group executing the task with minimal involvement from the client's team.

The company was engaged by a commercial printing and mailing company to conduct a risk assessment. Impact Group reviewed the client's policies and procedures, checked their physical security, and provided a report with a single score reflecting their security standing compared to other companies. They also provided an action plan for areas needing attention. The project involved three people from Impact Group, including a salesperson, a facilitator, and a network technician. The client invested about $10,000 in this project, which was conducted twice between July 2019 and July 2020.

Impact Group was engaged by Quinonia Financial Services to revamp their office’s technology processes and procedures. They stepped in as the client's CIO, providing managed IT services and cybersecurity. The project was broken into different stages, with each stage handled by a different team member. The project included changing the email provider, adopting a new cybersecurity policy, and creating a new office network. The client worked with three individuals plus the company owner and invested about $11,000 in the project. The engagement started in March 2024 and is ongoing.

Timeliness

4.5

Service Excellence

4.8

Value

4.8

Would Recommend

5.0