IDENETY

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IDENETY, an IT managed services company, is located in San Antonio, Texas. The small firm was established in 2019. Their services include IT managed services, Cybersecurity, IT strategy consulting, and other IT consulting and SI.

Client Insights

Industry Expertise

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Client Size Distribution

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Common Project Size

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Clients

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Highlights from Recent Projects

Overall Rating

5.0
1 Review

The first project undertaken by IDENETY for a Texas-based consumer products and services company was focused on enhancing IT security and providing managed support. To ensure a dependable operational framework, IDENETY designed and implemented a secure IT environment, integrating services that ranged from secure network connectivity and configured firewalls to comprehensive endpoint protection and ongoing security monitoring. These initiatives bolstered cybersecurity and ensured the protection of the client's business data.

The second notable aspect of IDENETY's partnership with this company was their role in supporting compliance initiatives and providing prompt managed IT support across departments. By integrating these services into the client's operational setup, they drastically reduced downtime and improved overall IT performance. Reaction times were notably quick, and they consistently met every SLA expectation, leading to immense peace of mind and a reduction in operational risk for the client.

Lastly, the strength of this engagement was cemented by the alignment between IDENETY's work and the client’s future business needs. This strong rapport between both parties facilitated a successful ongoing working relationship that started in September 2026. The client found IDENETY through an online search and via a referral, deciding to work with them due to their high ratings, cultural fit, cost-effectiveness, and impressive portfolio. The fact that IDENETY's values aligned perfectly with theirs also played a key role in this decision.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0