IDE3

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IDE3 is an IT company in Zagreb, Croatia. Founded in 2008, they have about 11 employees that serve mostly small-business and midmarket clients in a wide variety of industries. Services include IT managed services, custom software development, and IT strategy consulting.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Education

10%

Energy & natural resources

10%

Financial services

10%

Information technology

10%

Manufacturing

10%

Medical

10%

Supply Chain, Logistics, and Transport

10%

Telecommunications

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 22 projects

$50K-$199K 5 projects

<$10K 2 projects

Clients

  • Kaufland

Highlights from Recent Projects

Overall Rating

5.0
37 Reviews

IDE3 has been providing ongoing IT support to Metrika d.o.o., an engineering company, since January 2010. As the main IT support partner, IDE3 is responsible for regular hardware and software maintenance, managing servers, and proposing new system solutions. Notable projects include acquiring a new server and migrating data from the old server to the new one, implementing office suites on all devices, and building a hybrid Azure AD system. The engagement, which has cost Metrika d.o.o. about €10,000 (approximately $11,000 USD), is ongoing.

For Hauska i partner d.o.o., a strategic communications consulting company, IDE3 was hired to analyze, advise, and strategize for the digitization of operations and maintenance of their IT system. They were also tasked with supporting the development and implementation of a business digitization strategy. IDE3 was chosen for this project due to their pricing, culture fit, and a referral. The aim was to improve work equipment and digitization to enhance efficiency, competitiveness, and customer experience.

Jadran hoteli Rijeka d.o.o., a hotel chain based in Rijeka, Croatia, utilized IDE3's services for IT strategy consulting. The hotel chain aimed to implement Microsoft 365 services and maintain them. After an online search, IDE3 was chosen due to their budget-friendly pricing and aligned company values. The scope of work included migrating to Microsoft 365, creating a secure cloud environment with proper server and data management, and addressing basic IT needs. They also provided training, support, and documentation for future use. This project involved the participation of 2-5 employees from IDE3.

Timeliness

4.9

Service Excellence

5.0

Value

4.8

Would Recommend

5.0

Awards

125803

2024

125797

2024

128876

2024

128822

2024

68541

2023