ICON Business Consulting, LLC

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ICON Business Consulting, LLC is an IT consulting firm based in Santo Domingo, Dominican Republic. Founded in 1987, their 52-person team provides ERP consulting and system integration and custom software development services.

Client Insights

Industry Expertise

Consumer products & services

50%

Business services

40%

Manufacturing

10%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$50K-$199K 3 projects

<$10K 1 project

$10K-$49K 1 project

Clients

  • Invicta Watch Group

Highlights from Recent Projects

Overall Rating

4.8
6 Reviews

ICON Business Consulting, LLC provided IT consulting services for the Barbershop Harmony Society, a musical organization. The company was in need of support for their Great Plains software. ICON offered fixes and updates for the software, and additionally provided training on how to use the application and Microsoft SQL. They were chosen for their expertise, despite initial preference for a local vendor. The client spends around $5,000 annually on ICON's services. The client lauded ICON for their extensive knowledge and their ongoing relationship since February 2018.

For a global provider of products and services to the oil and gas industry, ICON Business Consulting, LLC was hired for their ERP, Microsoft Great Plains, and to build out Power BI for data visibility. The company's president was satisfied with ICON's service, indicating that he simply told Thomas, the founder, what he wanted and it was done. The client praised the simplicity of their collaboration with ICON, which has been ongoing since the implementation of GP.

ICON Business Consulting, LLC was engaged by Trailer Bridge, Inc., a maritime company, to integrate their purchase order system. ICON was responsible for ensuring seamless integration of the company's OS platforms with Microsoft Dynamics Great Plains (GP). They also worked directly with the purchase order system vendor to accommodate customizations and special requests. The company has invested over $100,000 in ICON's services since the engagement officially started in December 2020. The client expressed satisfaction with the partnership, noting their positive experience with ICON and the successful implementation of their purchase order system.

Timeliness

4.8

Service Excellence

4.8

Value

4.7

Would Recommend

5.0