iComp Payroll & HR

iComp Payroll & HR provided payroll management services for Epiphany Assisted Living, a senior housing company. The client was new to iComp's system and needed guidance on how to use it. Marie, a payroll specialist from iComp, taught the client how to use the software, including the time card and payroll features. She also showed the client how to print reports and submit payroll for supervisor approval. The client has been working with iComp since February 2022 and continues to use their services. The feedback from the client was positive, appreciating Marie's patient and thorough guidance.

The company was also hired to manage the payroll for a childcare center. The owner of the childcare center was dissatisfied with the impersonal service from large payroll companies and found the process stressful. After a recommendation from a friend, the client met with Rob from iComp who explained their process in detail, including the transition process, the use of a dedicated support person, and the use of their website for submissions. The client found iComp's prices reasonable and appreciated the personalized service from the team. The client's experience with iComp was positive, finding the process less stressful and more personable than previous experiences.