HIC Global Solutions

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HIC Global Solutions is a CRM consulting and SI company. The midsize Richmond Hill, Canada-based team specializes in CRM consulting and SI, IT staff augmentation, and Custom Software Development. The company was founded in 2015.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 1 project

$200K-$999K 1 project

Clients

  • Simplicity Group
  • SOLGEN POWER
  • matti d
  • Workplace Solutions

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

HIC Global Solutions completed a project for Neuraswitch, a customer experience and technology services company. The project involved the implementation of Salesforce Salescloud and Service Cloud, integrated with British Telecom and SAP Hybris for a large enterprise-level client. The goal was to overhaul the client's customer experience and engagement. HIC was chosen for their communication skills and the ability to handle client-facing calls for solution design. The project was managed using Smartsheet, but most of the work was done within the Salesforce org. The team from HIC included a business analyst, project manager, Salesforce developer, senior Salesforce developer, and a Salesforce senior architect.

Timeliness

4.8

Service Excellence

4.5

Value

4.8

Would Recommend

4.7