HIC Global Solutions

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HIC Global Solutions, a small CRM consulting and SI company, is based in Noida, India. Founded in 2013, the team focuses on CRM consulting and SI and cloud consulting & SI.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 40%

Common Project Size

$200K-$999K 1 project

Clients

  • Simplicity Group
  • SOLGEN POWER
  • matti d
  • Workplace Solutions

Highlights from Recent Projects

Overall Rating

5.0
1 Review

HIC Global Solutions completed a project for Neuraswitch, a customer experience and technology services company. The project involved the implementation of Salesforce Salescloud and Service Cloud, integrated with British Telecom and SAP Hybris for a large enterprise-level client. The goal was to overhaul the client's customer experience and engagement. HIC was chosen for their communication skills and the ability to handle client-facing calls for solution design. The project was managed using Smartsheet, but most of the work was done within the Salesforce org. The team from HIC included a business analyst, project manager, Salesforce developer, senior Salesforce developer, and a Salesforce senior architect.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

4.5