HIC Global Solutions

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HIC Global Solutions, a CRM consulting and SI company, is located in Richmond Hill, Canada; Bayside, Wisconsin and Noida, India. The midsize agency was founded in 2015. Their services include CRM consulting and SI, IT staff augmentation, and Custom Software Development.

Client Insights

Industry Expertise

Non-profit

20%

Medical

15%

Automotive

10%

Financial services

10%

Government

10%

Retail

10%

eCommerce

10%

Education

5%

Other industries

5%

Supply Chain, Logistics, and Transport

5%

Client Size Distribution

Small Business (<$10M) 25%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 2 projects

$200K-$999K 1 project

Clients

  • Simplicity Group
  • SOLGEN POWER
  • matti d
  • Workplace Solutions

Highlights from Recent Projects

Overall Rating

4.9
7 Reviews

HIC Global Solutions completed a project for Neuraswitch, a customer experience and technology services company. The project involved the implementation of Salesforce Salescloud and Service Cloud, integrated with British Telecom and SAP Hybris for a large enterprise-level client. The goal was to overhaul the client's customer experience and engagement. HIC was chosen for their communication skills and the ability to handle client-facing calls for solution design. The project was managed using Smartsheet, but most of the work was done within the Salesforce org. The team from HIC included a business analyst, project manager, Salesforce developer, senior Salesforce developer, and a Salesforce senior architect.

Timeliness

4.4

Service Excellence

4.8

Value

4.9

Would Recommend

4.6