HelpDesk Heroes
visit site- $1,000+
- 10 - 49 employees
- London, England
Helpdesk Heroes is an IT managed services company. The small London, United Kingdom-based agency was launched in 2016. Their team focuses on IT managed services, cybersecurity, other IT consulting and SI, and IT staff augmentation.
Client Insights
Industry Expertise
25%
25%
25%
25%
Client Size Distribution
Small Business (<$10M) 50%
Midmarket ($10M - $1B) 50%
Common Project Size
$10K-$49K 3 projects
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
HelpDesk Heroes was hired by Gaming Analytics, a company that specializes in Business Intelligence Platforms for casinos, to boost their internet income and ensure a unified brand experience across their website. The team of 2-5 employees from HelpDesk Heroes performed a thorough overhaul of the client's website, combining e-commerce and educational materials to cater to different buyer types. They used the Shopify platform and implemented responsive design, a comprehensive collection of product filters, enhanced payment options, interactive review features, conversational AI, and a video and blog center to enhance user experience and security.
Stadium, a software development company, hired HelpDesk Heroes to improve their cybersecurity and booking setup. HelpDesk Heroes, with a team of 2-5 employees, collaborated with the client to develop a custom product stack, moving away from the previously assembled solution from various market technologies. The custom solution was necessary for the client's specific needs, and HelpDesk Heroes was chosen for their budget-friendly pricing, company culture, and value for cost.
Intento.Inc, a company specializing in software development and machine translation, enlisted the help of HelpDesk Heroes to enhance their cybersecurity measures. The team from HelpDesk Heroes, consisting of 2-5 employees, conducted a comprehensive security assessment, identified and fixed vulnerabilities, and implemented a customized cybersecurity solution that complies with ISO 27001 standards. They also set up real-time threat detection and incident management systems, provided continuous updates, expert support, and team training to ensure optimal security.