Gravity Infosolutions Inc.

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Gravity Infosolutions, Inc. is a consulting firm of 26 employees, established in 2005. They are headquartered in San Jose, Calif., with offices in Noida and New Delhi, India. They offer services in CRM consulting and SI.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

Clients

  • Pyramid Cyber Security and Forensic Pvt.

Highlights from Recent Projects

Overall Rating

4.8
2 Reviews

Gravity Infosolutions Inc. was hired by Le Passage to India, a company specializing in Destination Management and B2B services, to provide Salesforce support. The company was seeking assistance in managing various Salesforce Instances, from minor workflows to larger developments. Gravity Infosolutions Inc. was chosen for their reputation of minimal errors and efficient service. The goal of this project was to ensure clean, accurate data and to monitor user performance. The client was impressed with Gravity Infosolutions Inc.'s prompt and personalized response to their initial inquiry, which led to their hiring.

In another project, Gravity Infosolutions Inc. was hired by a sales-process engineering consulting organization. The company was struggling with an inefficient Excel-based system for managing leads and customer communication, leading to missed opportunities. Gravity Infosolutions Inc. proposed the use of Salesforce to streamline and support the entire sales process. The project, which began in early 2017, involved capturing lead generation, sending proposals directly from the CRM solution, and maintaining customer conversations from initial contact to post-sale. The client appreciated Gravity Infosolutions Inc.'s eagerness, openness to suggestions, and innovative ideas, which led to their selection for the project. The project is ongoing, with one set of sales modules completed and work on the post-sale modules underway.

Timeliness

4.8

Service Excellence

4.8

Value

4.3

Would Recommend

4.5