Genetrix Technology

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Located in Navi Mumbai, India, Genetrix Technology is a CRM consulting and SI company. The small team focuses on CRM consulting and SI, email marketing, and other digital marketing. The company was established in 2019.

Client Insights

Industry Expertise

Hospitality & leisure

20%

Medical

20%

Non-profit

20%

Retail

15%

eCommerce

15%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 60%

Common Project Size

$50K-$199K 2 projects

$10K-$49K 1 project

Clients

  • Tre'dish
  • WildlifeDirect
  • Mashreq Bank

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

Genetrix Technology successfully developed and implemented a comprehensive digital marketing strategy for a Salesforce Consultancy. The project aimed to increase customer engagement and drive sales growth for a retail client using Salesforce Marketing Cloud (SFMC). Key deliverables included a strategy document outlining recommended approaches for segmentation, personalization, and automation, a fully configured SFMC environment, campaign plans for targeted email, mobile, and social media marketing, and customer journey maps within SFMC’s Journey Builder. The client praised Genetrix Technology for their high ratings, cost-effectiveness, and alignment with company values.

In another project, Genetrix Technology was tasked with implementing the Hapi Guest apps in Salesforce and Marketing Cloud for Hapi, a data-integrations platform. The team also provided product support and consulted with customers on Salesforce products. The scope of work included implementing Salesforce and Marketing Cloud for new customers, providing consulting to meet specific customer needs, and offering post-implementation support and training. The client found Genetrix Technology through a referral and was satisfied with the team's efficiency and expertise.

Genetrix Technology provided cloud consulting and SI services for a Tech Solutions Company. The project required Salesforce Marketing Cloud expertise and support. Over the course of three years, the Genetrix team became an integral part of the client's operations, providing creative solutions, optimizing existing implementations, and uncovering marketing needs. The client appreciated the team's knowledge-sharing approach and their ability to deliver results within tight timelines and budgets. They were also impressed with Genetrix Technology's high ratings, budget-friendly pricing, and company culture.

Timeliness

5.0

Service Excellence

4.9

Value

4.8

Would Recommend

5.0