GeneCTech
visit site- $1,000+
- 50 - 249 employees
- Dhaka, Bangladesh
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
GeneCTech was hired by an IT company to provide customer service support. The main objectives were to maintain a high level of customer experience, use data analysis to improve process flow, and achieve all the given Service Level Agreements (SLAs). The IT company, led by the Delivery Lead and Ops Manager, chose GeneCTech for its competitive pricing and good value for cost. The decision was also influenced by a referral and alignment of company values. For this project, a team of 15-20 members from GeneCTech was assigned. The exact scope of work and key deliverables were not specified. Despite the lack of details, the IT company was satisfied with GeneCTech's performance, as indicated by their decision to hire them based on a referral and their shared company values.