GeBBS Healthcare Solutions

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GeBBS Healthcare Solutions, a call center service, is in Culver City, California. The large team provides Call Center Services, Customer Service Outsourcing, and Back Office Outsourcing and was established in 2005.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$1,000,000-$9,999,999 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.5
1 Review

GeBBS Healthcare Solutions was engaged by a billing company in the New York metropolitan area to provide outsourced services such as data entry, medical coding, accounts receivables follow-up, and patient calls. The billing company trained GeBBS' team to handle tasks for its clients, starting with anesthesia clients. A thorough audit of GeBBS' work was conducted during the first month, with daily calls to discuss errors and provide feedback. Over time, the frequency of audits was reduced as the quality of work improved. The billing company worked closely with three managers and a liaison from GeBBS, with at least 20 people working on their account at any given time. The engagement, which cost approximately $17,000 per month, lasted from April 2010 to April 2016. GeBBS was chosen for this project due to their competitive pricing, certified coders, highly educated staff, low employee turnover, and non-aggressive approach.

Timeliness

4.0

Service Excellence

4.5

Value

4.5

Would Recommend

5.0