Fusion Business Solutions (P) Limited

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Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

Client Insights

Industry Expertise

Business services

40%

Financial services

10%

Hospitality & leisure

10%

Other industries

10%

Real estate

10%

eCommerce

10%

Information technology

5%

Medical

5%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

<$10K 21 projects

$10K-$49K 20 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
58 Reviews

Fusion Business Solutions (P) Limited successfully completed a project for Lindquist Insurance Associates, Inc. where they provided back office outsourcing to assist licensed agents and service customers through company's proprietary IT systems. Their work also included expediting transactions. One employee was assigned to this project. Lindquist Insurance Associates chose Fusion Business Solutions due to its affordable pricing, the company's aligned values, and a referral. The key deliverable was processing customer requested transactions.

In another project, Fusion Business Solutions (P) Limited offered exceptional back office support to Allegiance First Insurance. The company found Fusion Business Solutions through an online search and chose them due to their high ratings and aligned company values. Between two to five employees were assigned to this project. The main focus was on improving customer service.

Fusion Business Solutions (P) Limited also provided service support to Box Insurance Agency. The company was hired to process change requests and endorsements, order loss runs, and download client documents from carrier websites. Box Insurance Agency found Fusion Business Solutions through a referral and chose them for their high ratings, affordable pricing, great culture fit, and good value for cost. One employee was assigned to this project.

Timeliness

4.9

Service Excellence

4.8

Value

4.8

Would Recommend

4.8

Awards

101418

2024

101407

2024

101417

2024

101419

2024

70887

2023