Furthermore

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Furthermore is a digital transformation agency located in London. Founded in 2013, they employ five staff specializing in service design and product strategy for small and midmarket companies, typically in education, health and hospitality. Services include business transformations, design experiments, content strategy, data analysis, and front-end and app prototyping.

Client Insights

Industry Expertise

Arts, entertainment & music

20%

Financial services

20%

Information technology

19%

Hospitality & leisure

15%

Education

13%

Medical

13%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 60%

Enterprise (>$1B) 30%

Common Project Size

$50K-$199K 3 projects

$10K-$49K 2 projects

$200K-$999K 1 project

Clients

  • Chelsea FC

Highlights from Recent Projects

Overall Rating

4.9
8 Reviews

The first project involved a web redesign and rebranding for a non-profit technology standards and open source foundation. The client's website was outdated in terms of UX/UI and functionality, and Furthermore was hired to assist the primary contractor with the redesign and rebranding. The goals were to refresh the brand presence, create a new logo, and develop new UX/UI for the website along with style guides. Furthermore conducted interviews with staff and external stakeholders, produced wireframes, and created a refreshed logo, stylesheets, and color palette. The client praised the collaborative nature of Furthermore's team and their understanding of the organization's needs.

For the second project, Furthermore was hired by Grant Thornton UK LLP, a professional services firm, to refresh their outdated website and drive engagement and revenue. The project was segmented into nine distinct sprints, including research, discovery, prototyping, UX and visual exploration, detailed design, and portal concept development. The team from Furthermore consisted of a Product and Service Design Leader, Project Lead, UX Designer, Project Manager, and Graphic Designer. The client appreciated the affordability, return on investment, case study examples, skillset, credentials, and ease of working engagement provided by Furthermore.

The third project was for a coaching platform that had evolved its service and needed to update its messaging, website, and market positioning. Furthermore was hired to design and develop the new website. The project involved an initial brief, a discovery call, refining discussions, setting up a project timeline, and execution. The team from Furthermore included a Project Manager, Managing Partner, UX specialist, graphic designer, and copywriter. The client was pleased with how Furthermore understood their business and mirrored their vision back to them. The engagement lasted from March to May 2021, with an investment of around £30,000.

Timeliness

4.8

Service Excellence

4.9

Value

4.7

Would Recommend

4.9