Furthermore
visit site- $50,000+
- 2 - 9 employees
- London, England
Furthermore is a digital transformation agency located in London. Founded in 2013, they employ five staff specializing in service design and product strategy for small and midmarket companies, typically in education, health and hospitality. Services include business transformations, design experiments, content strategy, data analysis, and front-end and app prototyping.
Client Insights
Industry Expertise
20%
20%
19%
15%
13%
13%
Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 60%
Enterprise (>$1B) 30%
Common Project Size
$50K-$199K 3 projects
$10K-$49K 2 projects
$200K-$999K 1 project
Clients
- Chelsea FC
Highlights from Recent Projects
The coaching platform engaged Furthermore to refresh their messaging, website, and market positioning as these had become outdated following a pivot in their services. After a comprehensive discovery call, a project timeline was established. The team from Furthermore, led by Shane, the Project Manager, delivered on various aspects including copy, UX design, and branding. Their engagement spanned from March to May 2021 and cost approximately £30,000. The coaching platform found value in Furthermore's ability to encapsulate their vision and translate it into a cohesive brand and web presence.
Grant Thornton UK LLP, a professional services firm, hired Furthermore to revamp their outdated website and drive engagement and revenue through it. The project was segmented into nine distinct sprints, including research, discovery, prototyping, UX and visual exploration, detailed design, and portal concept development. The team from Furthermore, which included a Product and Service Design Leader, Project Lead, UX Designer, Project Manager, and Graphic Designer, used platforms like MS Teams, Miro, and Invision for collaborative working. Furthermore was selected for their affordability, ROI, case study examples, skillset, credentials, and ease of working engagement.
Financial Ombudsman Service contracted Furthermore for annual user testing of their website and wireframes. The goal was to identify and rectify any user experience issues. The team from Furthermore interviewed 20 participants about their experiences with the current webpages and newly designed wireframes. The findings from this exercise informed the development work on their website throughout the financial year. Furthermore was chosen for this project because of their competitive pricing, good value for cost, and alignment with the company's values.