Friendemic

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Friendemic is an online reputation management and social media marketing agency founded in 2010. Headquartered in Salt Lake City, UT and with offices in Dallas, TX, San Diego, CA, and Cookeville, TN, the team of 50+ uses proprietary software to help clients monitor their online reputation 24-7. They also create and manage social media campaigns and content to generate leads – mostly for clients in the automotive industry.

Client Insights

Industry Expertise

Other industries

40%

Automotive

15%

Consumer products & services

15%

Medical

15%

Retail

15%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 65%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 3 projects

$50K-$199K 1 project

$200K-$999K 1 project

Clients

  • Toyota

Highlights from Recent Projects

Overall Rating

4.9
9 Reviews

Friendemic was engaged by a New York-based, family-owned car dealership for reputation management and social media marketing services. The company was concerned about monitoring and responding to reviews. Friendemic was brought on board in 2014 and initially contracted for reputation management. Following the first year, the dealership signed up for a comprehensive media package which cost $400 per month. An additional $1,000 per month was spent on Facebook ads. The dealership reported satisfaction with Friendemic's services.

A home improvement consulting company turned to Friendemic for assistance with their social media marketing. Initially, the company struggled to manage their social media on their own. Friendemic was recommended by an industry friend and was initially appointed to one client, but eventually worked with four separate ones. The company expressed satisfaction with Friendemic's performance in posting, monitoring feedback and direct messages, and managing ad spend.

North Star Homes, a security products and connected homes company, engaged Friendemic to manage their social media presence. Prior to Friendemic's involvement, the company had a low number of likes on their Facebook page and infrequent, poor-quality posts. Friendemic was tasked with content creation and increasing the number of likes on the company's social media pages. The company initially paid Friendemic $4,875 per month, but this was reduced to around $2,000 with no ad spend due to lower than expected sales. The company plans to fully relaunch their social media efforts with Friendemic in April 2017.

Timeliness

4.8

Service Excellence

4.8

Value

4.9

Would Recommend

4.9