Friendemic

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Friendemic is an online reputation management and social media marketing agency founded in 2010. Headquartered in Salt Lake City, UT and with offices in Dallas, TX, San Diego, CA, and Cookeville, TN, the team of 50+ uses proprietary software to help clients monitor their online reputation 24-7. They also create and manage social media campaigns and content to generate leads – mostly for clients in the automotive industry.

Client Insights

Industry Expertise

Other industries

40%

Automotive

15%

Consumer products & services

15%

Medical

15%

Retail

15%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 65%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 3 projects

$50K-$199K 1 project

$200K-$999K 1 project

Clients

  • Toyota

Highlights from Recent Projects

Overall Rating

4.9
9 Reviews

Friendemic was engaged by a New York-based family-owned car dealership for reputation management and social media marketing services. The company was tasked with monitoring and tracking all reviews, as well as responding to them. The project, which started in May 2014, initially focused on reputation management before expanding to a full-blown media package in May 2015. The services provided by Friendemic cost $400 per month, with an additional $1,000 spent monthly on Facebook ads.

North Star Homes, a home security company, hired Friendemic to manage their social media presence. The company had a low number of likes on Facebook and lacked regular, engaging content. Friendemic was tasked with content creation and daily posting on various social media platforms. The initial contract was for $4,875 per month, but due to lower than expected sales in 2016, the contract was renegotiated to around $2,000 per month without ad spend. The company plans to fully utilize Friendemic's services again in April 2017.

A consulting company in the home improvement industry sought Friendemic's expertise in social media marketing and account management. The company had previously struggled with managing their social media presence and required assistance. Friendemic was recommended by a friend in the industry and was initially appointed to work with one client, but now works with four separate ones. The scope of work includes posting, monitoring feedback and direct messages, and managing ad spend.

Timeliness

4.8

Service Excellence

4.8

Value

4.9

Would Recommend

4.9