Fontakt OÜ

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Established in 2004, Fontakt OÜ is an answering service. Their small team is based in Tallinn, Estonia; Riga, Latvia; Vilnius, Lithuania and Helsinki, Finland. Their team focuses on Call Center Services, Sales Outsourcing, CRM consulting and SI, and Market Research.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Fontakt OÜ was hired by a logistics company having difficulty in acquiring more clients from Sweden. The company's CEO enlisted Fontakt for support due to strong recommendations and good overall value for the cost. Fontakt's teams, which ranged from 2-5 people, were tasked to identify and reach out to potential customers. Their comprehensive sales outsourcing project involved market research, company mapping, key contact sourcing, cold outreach, and arranging initial meetings with prospects.

Upon collaborating with Fontakt OÜ, the logistics company invested between $10,000 and $49,999 in the project. Fontakt helped establish valuable connections by generating a list of qualified leads, providing a market overview, and scheduling sales meetings with potential clients. This proactive step to expand their customer base had begun in January 2026 and is an ongoing engagement.

From a logistics company's perspective, working with Fontakt OÜ resulted in a significant improvement in acquiring clients from Sweden. The CEO appreciated how Fontakt's solutions fit their budget and found great value within their comprehensive suite of services. Consequently, Fontakt OÜ comes highly recommended for startups and companies searching for practical, effective solutions to extend their local and international market reach.

Timeliness

4.5

Service Excellence

5.0

Value

4.5

Would Recommend

5.0