Fluency

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Fluency is a conversion optimization company. They are located in Norwalk, Connecticut and have a small team. The firm offers conversion optimization, digital strategy, and other digital marketing.

Client Insights

Industry Expertise

eCommerce

100%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Fluency was hired by Sonix, a technology accessories company, to manage their ecommerce business. This engagement came about through a referral, with Sonix choosing Fluency due to their high ratings, cultural fit, value for cost, and alignment of company values. One employee from Fluency was assigned to this project, focusing on ecommerce strategy. The results were positive, with Sonix appreciating Fluency's management of their ecommerce business.

In another project, Xtrema Cookware engaged Fluency for high-level ecommerce consulting, strategy, and operational support. Found through LinkedIn, Fluency was chosen for their alignment with Xtrema's company values. Between two to five Fluency employees were assigned to this project, playing roles in growth and as a fractional CMO. The results were impressive, with Fluency helping Xtrema double their business within a span of two years. The company praised Fluency's understanding of financial constraints, the need for operational efficiencies, and the value of brand building.

Timeliness

5.0

Service Excellence

4.8

Value

5.0

Would Recommend

5.0