First Pier

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Founded in 2009, First Pier is headquartered in Portland, Maine with another location in Biddeford, Maine. Their team of 11 provides e-commerce development, web design, and email marketing services to midmarket and small businesses focused on e-commerce and retail industries.

Client Insights

Industry Expertise

eCommerce

35%

Consumer products & services

20%

Advertising & marketing

15%

Manufacturing

10%

Non-profit

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 55%

Midmarket ($10M - $1B) 45%

Common Project Size

$10K-$49K 6 projects

<$10K 3 projects

$50K-$199K 2 projects

Clients

  • Wyman's of Maine
  • Hyperlite Mountain Gear
  • Shelter Institute
  • Tandem Coffee Roasters

Highlights from Recent Projects

Overall Rating

4.8
17 Reviews

First Pier collaborated with a women's boutique clothing store to conduct a brand overhaul. They began the project with a series of scoping and research meetings to discuss the boutique's branding goals. First Pier then helped finalize the rebranding plans and updated the boutique's branding materials, including the design themes on their website. The boutique owner communicated that they have been working with First Pier for over ten years and have always been satisfied with their work. The rebranding project, which started in December 2020, is ongoing and the boutique pays a monthly retainer fee of $3,500 to First Pier.

Versa Gripps USA Inc., a fitness accessory company, engaged First Pier for a new e-commerce website and an update to their branding. First Pier worked closely with the Versa Gripps team to ensure the new brand was backed by the company's values and beliefs. They built a new online store for US retail sales, redesigned the website's branding, and established a way for international customers to pay customs and duties ahead of time. The website was launched by February 2021, and Versa Gripps continues to work with First Pier on digital marketing and other company needs.

An online retail company specializing in eco-friendly goods for home and travel hired First Pier to update their outdated WooCommerce website. The company wanted a mobile experience that was as good as the desktop experience, along with additional features like a wishlist, drop ship capability, and subscriptions. First Pier delivered a new website that met all the company's requirements on time. The launch was successful, and the company saw an increase in sales over the holiday period due to new features in the cart and checkout and an improved mobile experience. The company continues to work with First Pier to keep the project on track.

Timeliness

4.7

Service Excellence

4.9

Value

4.5

Would Recommend

4.9