First Pier

visit site
First Pier is an e-commerce development firm. Based in Portland, Maine, their small team offers E-Commerce Development, Ecommerce Marketing, Marketing Strategy, Search Engine Optimization, and more. The company was founded in 2009.

Client Insights

Industry Expertise

eCommerce

35%

Consumer products & services

20%

Advertising & marketing

15%

Manufacturing

10%

Non-profit

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 55%

Midmarket ($10M - $1B) 45%

Common Project Size

$10K-$49K 7 projects

$50K-$199K 4 projects

$200K-$999K 4 projects

Clients

  • Wyman's of Maine
  • Hyperlite Mountain Gear
  • Shelter Institute
  • Tandem Coffee Roasters

Highlights from Recent Projects

Overall Rating

4.9
22 Reviews

First Pier was contracted by a fire protection company to update their website and incorporate e-commerce capabilities. The company wanted to focus on specific products they currently stock and chose to use Shopify as the platform for their updated site. First Pier was chosen for their high ratings, great cultural fit, and aligned company values. The scope of work involved updating the current website to a Shopify e-commerce platform while maintaining design continuity with the current site. The client found First Pier through an online search.

For Jasper Wyman & Son, the largest frozen fruit company in the US, First Pier developed a direct-to-consumer website. The company needed support in setting up the website due to the changing retail landscape brought on by the COVID-19 pandemic. First Pier built a Shopify website from scratch, managed every aspect of the technology side, including SEO, SEM, and backend development, and integrated the site with the company's vendors to ensure accurate inventory counts and quick order delivery. They also worked with the company's Amazon team to develop an algorithm for cost-efficient shipping solutions. The engagement, which began in January 2019, continues to this day with First Pier providing maintenance and hosting services.

Baske, an upscale homeware retailer, hired First Pier for brand development, commerce and POS setup, and operations and marketing systems. Having worked with First Pier on previous projects, the company was confident in their high ratings, budget-friendly pricing, cultural fit, and good value for cost. First Pier handled everything from naming and branding to a full eCommerce and operations launch. They built a Shopify store, integrated Shopify POS for the retailer's locations, migrated all products, collections, and home brands, and set up purchasing, shipping, and operational systems. They also implemented Google Ads and Klaviyo for marketing.

Timeliness

4.8

Service Excellence

4.9

Value

4.6

Would Recommend

4.9