FIRST FACTORY

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First Factory is a nearshore software development company based in Heredia, Costa Rica, with an office in New York. The company, founced in 2000, has more than a hundred employees and provides UX/UI design, IT staff augmentation, and custom software development services to various companies.  

Client Insights

Industry Expertise

Financial services

40%

Medical

15%

eCommerce

15%

Education

10%

Non-profit

10%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 20%

Common Project Size

$200K-$999K 5 projects

$50K-$199K 3 projects

<$10K 1 project

Clients

  • Quicken

Highlights from Recent Projects

Overall Rating

5.0
13 Reviews

First Factory was hired by PayPleez, an app reminder service company, to develop their mobile app from scratch. The executive of PayPleez found First Factory through a referral and selected them based on this recommendation. First Factory was involved from the inception of the project, developing the strategy and building the app. The result was a fully functional app that effectively serves as a reminder when someone owes money.

Patient Studio, a healthcare software development company, engaged First Factory to address an issue with their application involving emails not being sent out. The CEO of Patient Studio found First Factory through a referral and chose them because their company values aligned. One employee from First Factory was assigned to this task, and they successfully fixed the issue, ensuring no regressions in the tool.

A property management company hired First Factory to develop a new platform that would bring all stakeholders in the property buying process together. They built the platform from scratch using Amazon Aurora PostgreSQL and React, and designed the UX/UI with Figma and Adobe XD. The team of 10 from First Factory also provided technical guidance, built the company's virtual infrastructure within AWS, and performed a security review. The engagement lasted from October 2020 to November 2022 and resulted in a successful, secure platform that effectively facilitates the property buying process.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0