First Class Networks

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Established in 2014, First Class Networks is a business intelligence company. They are located in Woburn, Massachusetts and have a small team. The company provides BI & big data consulting & SI, cloud consulting & SI, cybersecurity, and IT managed services.

Client Insights

Industry Expertise

Advertising & marketing

10%

Business services

10%

Consumer products & services

10%

Dental

10%

Education

10%

Financial services

10%

Hospitality & leisure

10%

Legal

10%

Manufacturing

10%

Medical

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 10%

Enterprise (>$1B) 10%

Common Project Size

<$10K 1 project

$10K-$49K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

First Class Networks (FCN) was hired by Winchester Country Club to provide comprehensive IT solutions. The company, a private social/golf club, had not had an in-house IT person for nearly five years. FCN was selected for their quick response system and highly trained staff. Over the years, FCN has done a number of tasks for the club, including upgrading their entire computer systems, server closet, and switches. They have also designed and installed wireless solutions throughout the facility. The company's owner and techs were noted for their availability and responsiveness.

In another project, FCN was contracted by a real estate agency to build and troubleshoot their network systems. The HR Director of the agency praised FCN for their responsiveness and knowledge. While unable to use their managed IT services, the agency was able to buy chunks of time for project handling and on-call IT support. The agency worked with four people from FCN who successfully built and fixed networks for their office and managed properties.

Paul Lukez Architecture, an architectural firm located in Somerville, MA, hired FCN for IT managed services and cybersecurity. The firm was referred to FCN and chose them over others for unspecified reasons. FCN was tasked to resolve IT issues and monitor/manage the business IT and cybersecurity services. The firm worked with 2-5 employees from FCN, who were praised for their amazing IT services over the years.

Timeliness

4.9

Service Excellence

5.0

Value

4.8

Would Recommend

4.8

Awards

95619

2024

42602

2023