Faye

Faye was hired by Marketing Innovations International, Inc. to customize ERP software to fit their business needs and to integrate CRM with ERP software. The company also sought CIO-level advice and guidance from Faye. Faye was chosen due to its proximity, budget-friendly pricing, great cultural fit, and alignment with company values. For nearly three decades, Faye has acted as a fractional CIO, overseeing the development and implementation of ERP software customizations and SugarCRM integration. The result was software that met the company's needs and anticipated technology challenges.

Boars Head, a fine foods manufacturer, hired Faye to implement SugarCRM to digitize and streamline its purveyor recruitment process. The goal was to transition from a manual, spreadsheet-driven system to an automated, structured pipeline. Faye was chosen for its cost-effectiveness and solution alignment. The team from Faye automated the manual purveyor/distributor recruitment process, which led to a more efficient and structured system.

HINES POOL & SPA, INC engaged Faye to integrate Evosus with SugarCRM to centralize customer and invoice data, streamline lead and customer management, and provide clear, real-time visibility into accounts, sales history, and financial status. Faye was selected based on its high ratings, good value for cost, and a referral. Faye successfully implemented SugarCRM and integrated it with the company's ERP system via an API. This included importing account records, invoice records, invoice detail records, building a nightly batch process to import updated ERP records, and building an import-on-demand function to update a single record on demand. The result was more proactive, informed sales and service activities.