Experts Helping Businesses

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Experts Helping Businesses, a Customer Service Outsourcing company, is in Karachi, Pakistan. The midsize agency was founded in 2017. Their services include Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, and Sales Outsourcing.

Client Insights

Industry Expertise

Other industries

100%

Client Size Distribution

Midmarket ($10M - $1B) 100%

Common Project Size

$10K-$49K 1 project

$1,000,000-$9,999,999 1 project

$10,000,000m+ 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

Experts Helping Businesses has been providing call center services to Call Center Marketing Solutions, LLC since June 2014. The company's CEO, Ans, has been directly involved in this engagement. The services provided include customer service and call center support. The engagement has been quite significant, with an annual investment between $1,000,000,000–$2,000,000,000. The partnership is ongoing and the client is satisfied with the services provided.

In another project, Experts Helping Businesses was hired by TPM Solutions BPO for lead generation. The company was tasked with identifying targeted leads, verifying their backgrounds, ensuring they are not on the DNC list, and qualifying them before forwarding to the client. The company was chosen for its good value for cost and alignment with the client's company values. The client found Experts Helping Businesses through the Clutch Site.

For a healthcare benefits company, Experts Helping Businesses outsourced the lead generation section. They provided lead generation services for the client's marketing teams in the US, contacting customers with diabetes and other healthcare problems. They used a custom software solution to transfer their collected leads to the client's business. The engagement, which lasted from February 2021 to February 2023, was a referral and involved a significant investment of over $1,000,000. The client primarily worked with Ans, the owner of Experts Helping Businesses, and one or two technicians.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0