Etnetera Flow

Etnetera Flow was hired by the nonprofit organization Zachraň jídlo to replace an outdated solution with a Flutter cross-platform framework. The project involved designing and implementing an application database for secure data management and storage, as well as a serverless backend for scalable and maintenance-free application operation. The team also integrated the system with a logistics company for efficient food pickup coordination. The mobile application developed by Etnetera Flow has two dedicated interfaces for canteens and charities, enabling efficient planning of food pickups and donations.

For ČSOB, a universal bank in the Czech Republic, Etnetera Flow was tasked with code review, measurement partnership, and development team expansion. The company successfully onboarded their developers into ČSOB's teams, enhancing the mobile app architecture, key mobile banking features, and implementing SDK. They also improved online business processes, onboarding, and loyalty programs. Etnetera Flow's contribution to the strategy, innovation, and long-term planning of the entire Smart app has been highly valued.

O2 Czech Republic hired Etnetera Flow to evaluate their mobile e-commerce platform against key competitors, assess the effectiveness of the first impression of critical parts of the O2 e-shop, and analyze the performance of key user interactions. Etnetera Flow's user research led to a more holistic approach to customer experience that aligns usability, brand perception, customer service, and marketing. It also revealed gaps in customer awareness of key platform benefits, prompting targeted marketing adjustments. Etnetera provided clear, actionable guidance on how to address these gaps, delivering fresh insights and confirming suspicions about gaps in O2's mobile web and e-commerce channels.