EKI Digital

EKI Digital has successfully completed several projects for the City of Chicago. The company first built a utility payments website that integrates with external utility applications to process payments via electronic checks or credit cards. EKI Digital also developed a website for the city's fines and fees platform, which allows motorists and homeowners to manage their payment plans more effectively. The website was built in less than 60 days. Additionally, EKI Digital created a website for a program aimed at reducing water bills for homeowners below the poverty line. The website collects personal and financial data and has a superior process flow for applications. The project was completed within three months, with all work done remotely. The total investment for these projects ranged from $1 million to $5 million.

In another project, EKI Digital developed custom software for a government agency. The original software solution was outdated and not meeting the changing needs of end-users. EKI Digital upgraded the backend software and modernized the user interface to make it mobile-friendly and easier to use. The company was involved in all stages of the project from requirement gathering to testing, deployment, and documentation. The updated software included several features to address long-standing challenges, integrating solutions directly into the application. The project was completed from September 2019 to January 2021.

EKI Digital also worked with the City Department of Finance to develop a website for applying for utility billing relief. The website was built from scratch and allowed customers to upload required documents with step-by-step instructions. The site also enabled the department to track the processing of applications internally. EKI Digital continues to provide maintenance and support for other existing web-based applications. The project was completed from May to November 2020, with an estimated cost of around $80,000.