efficienCX

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Based in Warszawa, Poland, efficienCX is a customer service outsourcing company. The small firm was established in 2022. Their services include customer service outsourcing, call center services, and back office outsourcing.

Client Insights

Industry Expertise

Hospitality & leisure

35%

Business services

20%

Supply Chain, Logistics, and Transport

20%

eCommerce

15%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 55%

Enterprise (>$1B) 15%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

EfficienCX was hired by a beverage company, specializing in juices and water, to assist with their expansion into the EU market. The company's goals were fast implementation, cost-saving, and successful business expansion. The efficienCX team, consisting of 2-5 employees, was selected based on their budget-friendly pricing, cultural fit, value for cost, and alignment with the company's values. The scope of their work involved providing support during the onboarding process and setting up all operational requirements for the expansion. The beverage company commended efficienCX for their partnership approach and seamless integration into their company culture, expressing gratitude for their ongoing contributions and support.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0