EcommOps

EcommOps was hired by a Direct-to-Consumer Ecommerce brand selling kitchenware products to handle their fulfillment services. The client wanted to directly ship to customers without the need for inventory planning and freight to a US fulfillment center. After considering multiple fulfillment models, the client chose EcommOps due to their expertise in the China fulfillment process. EcommOps seamlessly integrated their ERP systems with the client's Shopify backend, automating the order processing flow. The EcommOps team efficiently fulfilled orders daily without requiring any hands-on work from the client, making the entire process smooth and hassle-free. The client appreciated the swift and efficient onboarding of inventory by the EcommOps team and the minimal interaction required from their end.

The owner of a fitness products Ecommerce Brand engaged EcommOps for sourcing, customizing branding of products, and coordinating new inventory orders directly from the factory. The client had previously faced issues with a supplier, which posed a risk to their business. They chose EcommOps for their reputation as a top option in China for sourcing and fulfillment. EcommOps handled all aspects of the China supply chain, allowing the client's team to focus on marketing and brand operations. The fulfillment processes were fully automated within a day, with tracking information automatically sent to customers. The client was pleased with the smooth collaboration with the EcommOps team, which included an account manager, sourcing, and fulfillment personnel.