Duck Agency

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Duck Agency is a CRM consulting and SI company. They specialize in CRM consulting and SI, ERP consulting and SI, Artificial Intelligence, AI Consulting, and more and were founded in 2022. Their small team is headquartered in Praha-Nebušice, Czech Republic.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Duck Agency was tasked by Kashtan, a Vienna-based artisan bakery, to create a professional website and implement a customer relationship management (CRM) system. As Kashtan operates both physical locations and manages customer orders across multiple channels, Duck Agency created a competitive online presence for the bakery and aligned the CRM system to streamline the tracking and follow-up process with both wholesale and retail clients.

The agency's expertise was recommended to Kashtan and, despite their proximity and agreeable budget range, it was the quality offered by Duck Agency that stood out. In this project, 2-5 of Duck Agency's capable employees were involved, showcasing the agency's ability in maintaining a balance of efficiency and quality with a smaller team to deliver tailored solutions for their clients.

The results of this collaborative effort were two-fold: a professional online representation of Kashtan's bakery and its products, and a CRM system that efficiently manages Kashtan's customer base, tracks orders, and supports communication with clients. Both deliverables were ready-to-use solutions that fit seamlessly into Kashtan's operational framework, highlighting Duck Agency's ability to provide custom solutions that significantly improve business processes.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0