DSS - Digital and Software Solutions

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Based in Sofia, Bulgaria, Digital and Software Solutions ltd. Is an IT staff augmentation company. The midsize team focuses on IT staff augmentation, web development, custom software development, application testing, and more. The agency was launched in 2017.

Client Insights

Industry Expertise

Automotive

10%

Education

10%

Energy & natural resources

10%

Financial services

10%

Government

10%

Information technology

10%

Manufacturing

10%

Other industries

10%

Telecommunications

10%

Utilities

10%

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 15%

Common Project Size

$50K-$199K 1 project

$200K-$999K 1 project

Clients

  • British Petroleum
  • Swisscom
  • HBC Coca-Cola
  • UniCredit

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

DSS - Digital and Software Solutions worked with an IT services company, where they were tasked with DevOps and ServiceNow development. The team of 2-5 employees was chosen for their proximity, culture fit, cost-value, and company values. They delivered development based on DevOps methodology for services related to the ServiceNow platform. The client found DSS through a referral and was pleased with the results.

In another project, DSS was hired by a university to develop a cybersecurity platform and provide IT services. The team of 6-10 employees was selected for their cost-value, company values, and budget-friendly pricing. They successfully delivered a complex cybersecurity platform, a business process management tool, and high-performance laptops. The client, who found DSS through a referral, expressed high satisfaction with the results.

Lastly, DSS worked with United Bulgarian Bank to improve their UX/UI design with the goal of increasing customer satisfaction and their customer base. A team of 2-5 employees was assigned to the project, which involved improving customer experience in mobile banking applications, designing best practices, conducting customer interviews, and creating prototypes for all processes in the application. The bank, which found DSS through a referral, was satisfied with the improved customer experience and design.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

125867

2024