Digital Merchant

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Digital Merchant is a marketing and advertising firm founded in 2017 in Tallinn, Estonia. Their team of seven employees provides conversion optimization, PPC, and, marketing strategy services to mostly small businesses in the e-commerce industry. 

Client Insights

Industry Expertise

eCommerce

100%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$50K-$199K 2 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Digital Merchant was hired by a photographic equipment company to optimize their Amazon store. The company's CEO found the Amazon ecosystem overwhelming and sought Digital Merchant's expertise to enhance their online presence. The team at Digital Merchant, comprising of two members, worked on optimizing the company's product listings, descriptions, keywords, and also assisted with their PPC. The collaboration began in December 2018 and concluded in March 2020 as the client's business was too small to generate sufficient revenue for ongoing support. However, the two parties still maintain occasional communication.

A leading quilt and pillow producer in Europe engaged Digital Merchant to launch their products on the Amazon platform, specifically targeting European marketplaces. As the company had no prior experience with e-commerce, Digital Merchant played a strategic role from the beginning. They conducted market analysis, selected suitable products, and created listings with effective headlines, bullet points, images, and translations. The client's role was to make the selected products available for account development. The process, from product selection to launch, took five months. The ongoing partnership, which started in March 2015, has since expanded, with Digital Merchant becoming the company's main Amazon partner for the next five years.

A multinational industrial group specializing in high-tech composites hired Digital Merchant to develop an Amazon strategy and boost sales. The company's goal was to offer high-quality products worldwide at reasonable prices and capture a significant market share. The Digital Merchant team prepared detailed data, performed a thorough analysis, and made the product launch process seem as simple as filling in the blanks of a text exercise. The client worked closely with the principles and other team members of Digital Merchant, who kept them updated throughout the process. The client found Digital Merchant online and chose to work with them after a few initial meetings.

Timeliness

4.6

Service Excellence

5.0

Value

4.9

Would Recommend

5.0