Digital Dream Forge

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Digital Dream Forge is a Cookeville, Tennessee-based Application Testing company. They offer Application Testing and were launched in 2007.

Client Insights

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Common Project Size

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Highlights from Recent Projects

Overall Rating

5.0
1 Review

Digital Dream Forge delivered quality assurance (QA) testing services for D3 Go!, a mobile branch of D3 Publisher of Japan in the United States. As a highly-rated provider selected for good value, cultural fit, referral, and aligned company values, the team at Digital Dream Forge achieved the objective of delivering excellent, continual QA. The Head of Production of D3 Go! initiated this direct contact with the firm and entrusted them with this essential aspect of their operations, underscoring their confidence in Digital Dream Forge's capabilities.

The team of 6-10 employees from Digital Dream Forge played a significant role in executing the dynamic scope of the project. Major tasks included the testing of console titles before switching to mobile testing and continual Live Ops testing. The team also released bi-weekly updates to assure the efficacy of their solution. Additionally, they managed Live Ops user support and effectively resolved any user issues, contributing to a well-rounded and comprehensive QA service.

The results were impressive, resulting in high customer satisfaction, and evidence of the commitment of Digital Dream Forge to its values. The team's involvement led to the resolution of user issues, and their continual QA testing for Live Ops titles enhanced the overall performance and quality of D3 Go!'s products. With customer support managed by an equally efficient team, D3 Go! reaped substantial benefits from this collaboration.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0