designDATA

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DesignDATA is an IT managed services company. Established in 1979, the midsize agency is headquartered in Gaithersburg, Maryland and Washington, District of Columbia. Their services include IT managed services, IT strategy consulting, cloud consulting & SI, and Cybersecurity.

Client Insights

Industry Expertise

Business services

20%

Non-profit

20%

Education

10%

Financial services

10%

Insurance

10%

Legal

10%

Medical

10%

Real estate

10%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 5 projects

$200K-$999K 4 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
16 Reviews

DesignDATA was hired by INFORMS, a leading international association for professionals in various fields, to consolidate and migrate their internally hosted infrastructure to M365 and the Azure cloud. The project involved modernizing and stabilizing the office network and security, and designDATA also took over as the primary help desk, network, and infrastructure support team. They first inventoried and assessed all desktop, server, and network hardware, then mapped out a plan to move the infrastructure to the Microsoft cloud and retire the existing virtual servers and in-house hardware. New firewall, switches, and wifi access points were installed, and over half of the desktop workstations were upgraded to modern laptops. Three core staff members from designDATA worked on the project, and the results were highly satisfactory.

A non-profit organization supporting military and veteran families hired designDATA for a full range of IT services, including hardware-as-a-service, support, training, security, and network management. The decision to choose designDATA was based on their experience, customer support, engagement, and the fact that they were based in the local area. The team from designDATA included a client technology manager, technical account manager, project manager, and several vice presidents. The organization reported a strong partnership with designDATA and was pleased with the results.

DesignDATA was selected by a marketing company to help its team be more efficient in their day-to-day use of office software. The company chose designDATA based on their high ratings, budget-friendly pricing, great culture fit, and company values. DesignDATA's staff training program was a game-changer for the team, providing ongoing access to over 200 expert-led videos and live sessions. The training included cybersecurity awareness, deep dives into productivity tools like Microsoft 365, and guidance on integrating AI into daily workflows. The training was engaging and hands-on, allowing the team to actively learn and apply new skills. The company was highly satisfied with the results and the value for cost.

Timeliness

4.9

Service Excellence

4.9

Value

4.8

Would Recommend

5.0

Awards

92017

2024

42094

2023

37519

2022

37723

2022

37988

2022