Definity First

Definity First was contracted by an Industrial Machinery Manufacturing Company to address a gap in their IT support. The company lacked expertise in SharePoint and Outlook resources and needed a higher tier of support. Definity First was hired for staff augmentation and has been working with the company for over 10 years. They were instrumental in the company's Microsoft 365 migration and have since expanded their services to include SharePoint and Microsoft Premier Support. Three developers, an account manager, and a technical account manager make up the team from Definity First. The company invests approximately $200,000 a year in this ongoing engagement.

An Electoral Communication Software Company hired Definity First to upgrade their mobile canvassing tools. The company has a long-standing relationship with Definity First, spanning nearly 20 years. The goal of the project was to resolve a data capacity issue and add significant functionality requiring major changes to the app infrastructure. Two app developers from Definity First were assigned to the project. The established trust, accessibility, and product knowledge of Definity First were the deciding factors for choosing them as a vendor.

Definity First was hired by a Creative Consultancy for their email marketing project. The consultancy has been working with Definity First for over three years, with the relationship beginning with another client project requiring development support. A project manager and a developer from Definity First were assigned to the project. The team was initially using HubSpot, but they have since added Pardot and SFMC to their technology stack based on additional client requirements. The Definity First team was chosen based on a referral from a senior team member who had previously worked with them.