Definite

Definite was hired by Mitratek Bersama, a system integrator company, to transform their customer's social strategy from static to high-impact. The company chose Definite due to their high ratings, close geographic location, suitable pricing, and a referral. A team of 2-5 employees from Definite delivered a custom social media strategy blueprint, a performance-optimized content calendar, engagement-boosting campaigns, monthly performance analytics dashboards, and a community management framework. These services helped in auditing, goal alignment, competitive analysis, and creating a channel-specific roadmap for Mitratek.

Definite also worked with Flourish Group, a company that builds and deploys strategic communication and technology solutions. Flourish Group needed a customer engagement tool to update their customer's CRM using numerous automations and provide detailed recommendations about individual customers. Definite was chosen due to a referral and alignment of company values. A team of 2-5 employees from Definite developed a specialized tool that enabled customers to engage with Flourish Group's products across various platforms from WhatsApp to the web. This project demonstrated Definite's ability to deliver tailored solutions to meet specific client needs.