Customer First Digital

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Customer First Digital is a freelance digital agency based in Beverley, England, and founded in 2020. They offer marketing strategy, digital strategy, and conversion optimization services to clients ranging from small businesses to large companies.

Client Insights

Industry Expertise

Retail

15%

Telecommunications

15%

eCommerce

15%

Business services

10%

Information technology

10%

Arts, entertainment & music

5%

Consumer products & services

5%

Hospitality & leisure

5%

Manufacturing

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 65%

Enterprise (>$1B) 5%

Common Project Size

<$10K 2 projects

Clients

  • Operance

Highlights from Recent Projects

Overall Rating

5.0
2 Reviews

Customer First Digital was hired by Racking Solutions, a racking and storage ecommerce company, to overhaul their PPC campaign. The goal was to generate more business at a lower CPA. The project was managed by a single team member from Customer First Digital, who met regularly with the client, even amidst the coronavirus lockdown. The project was a success, with the client expressing satisfaction with the level of detail and attention given to their brand.

The company was also hired by Operance, a building information and property management platform, to conduct market research. The aim was to prove that there was a market for their product and that it had potential for growth. Dave Trolle of Customer First Digital was chosen for his well-known reputation and experience. The project involved developing a digital strategy, improving the website customer experience, promoting a free trial of their platform, and upskilling the team. Trolle was highly dedicated, efficiently driving content production and effectively utilizing the time spent with the team. The client felt as though Trolle was an extension of their own team, demonstrating the high level of integration and cooperation throughout the project.

Timeliness

5.0

Service Excellence

5.0

Value

4.3

Would Recommend

5.0