CRM Command

CRM Command was hired by DecisionQuest, a jury research trial consulting company, to improve their disorganized Salesforce Database. The team at CRM Command analyzed the existing database, made necessary structural changes, and then implemented an effective staff training program. The project began in April 2017 and due to the high quality of their work, CRM Command was retained on a monthly basis. The client worked directly with Frank, the founder and president of CRM Command, who was recommended by a consultant.

Zysense, a water analytical instruments business, engaged CRM Command to assist with data migration for their CRM platform. The project involved mapping out data fields, reducing the data amount by 30%, identifying usable data, and inputting the data into the Salesforce platform. Frank, the owner of CRM Command, also provided advice on data usability and sales expertise. The engagement started in January 2017 and is ongoing, with Zysense investing between $50,000-$75,000 so far.

A vertical SaaS energy company hired CRM Command for an initial Salesforce implementation. The project included custom solution components and aimed to fit the company's existing sales process, support simple user interactions, and improve transparency and reporting. CRM Command was selected after the client interviewed six different Salesforce implementation companies. The project involved iterative scoping, user interviews, training, and ongoing maintenance. The client primarily worked with Frank, a senior Salesforce consultant at CRM Command.